Cancellation policy

We understand that plans can change, so we aim to keep our cancellation policy fair while protecting the business.

Standard Cancellation Policy (Direct Bookings)

• Free cancellation up to 7 days before check-in
• Cancellations made within 7 days of check-in are non-refundable
• No-shows or early departures are non-refundable

Amendments

• Date changes are subject to availability
• Any rate difference will apply if dates are changed
• Changes requested within 7 days of check-in may be treated as a cancellation

Exceptional Circumstances

In rare cases (e.g. serious emergencies), we may consider a date change or partial credit, at our discretion. Supporting documentation may be requested.

Third-Party Platforms

This cancellation policy applies only to direct bookings made through our website.
Bookings made via Airbnb or Booking.com are subject to the cancellation policy shown on those platforms.